AHSEC| CLASS 12| BUSINESS STUDIES| SOLVED PAPER - 2020| H.S. 2ND YEAR

AHSEC| CLASS 12| BUSINESS STUDIES| SOLVED PAPER - 2020| H.S. 2ND YEAR

2020
Business Studies
Times: 3 hours
Full marks: 100

1. (a) Write one important objective of management.   1

Ans: Objectives are the goals or targets towards which the activities of a business are directed. From the point of view of management, objectives can be grouped under three heads (i) Organizational (ii) Social and (iii) Personal.

(i) Organizational Objectives: The main objective of any organization is to utilize human and material resources to fulfill its economic objectives.

The economic objectives of a business are survival, profit and growth as discussed below:

(a) Survival: The basic objective of any business is survival. To survive an organization must earn enough revenue to cover the cost of operations.

(b) Profit: Mere survival is not enough for the business. The management should earn enough profit to meet the various costs of the business and also cover the various business risks.

(c) Growth: It is very essential for the growth of business. To survive in the market, the management must fully exploit the growth potential of the organization.

(ii) Social Objectives: Management is a part of the society so it should have social objectives.

Social objectives include the following:

(a) Supply of quality goods at reasonable prices.

(b) Creation of employment opportunities.

(c) To provide financial assistance to community projects.

(d) To control environmental pollution.

(e) Using eco-friendly methods of production.

(iii) Personal Objectives: Personal objectives are related to the employees.

Every employee has some aspirations on joining the job.

He expects these aspirations to be met by the organization:

(a) Good salary and other benefits.

(b) Opportunities for training, promotion etc.

(c) good and healthy condition

(d) Recognition of meritorious work.

(e) Treat employees as a part of the business,

(b) What is a trade mark?  1

Ans: A trademark is a type of intellectual property consisting of a recognizable mark, design, or expression that identifies the products or services of a particular source from others, although trademarks used to identify services are usually referred to as service It is called a symbol. 

(c) In which year Govt. of India announced the New Industrial Policy?    1

 Ans: 1956

(d) Write True or False:

(i) Training is a systematic learning process.       1

Ans: True.

(ii) Setting the standard of performance is the first step in the control process.  1t

Ans: True

(iii) Services can be stored.  1

Ans: False

(iv) Convenience products have a regular and continuous demand.       1

Ans: True

(v) ISI mark signifies Quality assurance on electrical goods. 1

Ans: True.

2. What is meant by recruitment?  2

Ans: Recruitment is the process of searching candidates for various jobs and motivates them to apply for the jobs in the organization.

3. What is meant by ratio analysis?99          2

Ans: Ratio analysis means the analysis of financial statements through the calculation of ratios.

4. Write two features of Capital market.    2

Ans: (i) Capital market is a market where medium- and long-term securities are traded.

(ii) It provides high return on investment.

5. Write two differences between authority and responsibility.      2

Ans: The difference between authority and responsibility is given below:

Basis

Authority

Responsibility

1. Definition

It is the authority of the manager to give orders to his subordinates.

It is the duty of the subordinate to perform the tasks assigned to him by his boss.

2. Delegation

It can be delegated to subordinates.

Responsibility cannot be delegated.

6. State two importance of supervision.      2

Ans: The importance of supervision can be explained as follows:

(i) Preparation of Work Schedules: Scheduling involves fixing the time and starting and completing various activities. The supervisor sets the schedule of work for each person in his unit or section.

(ii) Improvement in communication: The supervisor maintains direct contact with the subordinates which leads to effective communication. He also provides leadership to the workers of his department.

7. What do you mean by management by exception?    3

Ans: Management by exception (MBE) is an important principle of management control. According to this principle, only significant deviations from standards require management's attention because they become exceptions. This principle implies that minor deviations from the standards may be ignored or given little attention. This will save managerial time, effort and energy which can be used in important matters. But wherever the deviation from the standards exceeds the accepted level, the management should take corrective measures to deal with the situation.

8. Outline three leading features of a good control system.  3

Ans: (i) Clear Objectives: Before planning the control system, it is necessary to know clearly the objectives which it will tend to achieve. The standards of performance should be based on these objectives.

(ii) Simplicity: A good system of control should be simple and understandable. Employees should know what is expected of them and how their performance will be evaluated.

(ii) Forward-looking: The system of control should be forward looking in the sense that it should detect and report deviations immediately. Timely action is the essence of control.

9. Discuss three objectives of financial planning.     3

Ans: The objectives of financial planning are as follows:

(i) To ensure availability of adequate funds at the right time: It involves proper estimation of funds required for various purposes like purchase of long-term assets or to meet day-to-day expenses of the business etc.

(ii) To check excess money: Excess money is almost as bad as insufficient money. So, the financial manager should see that the company does not raise more capital than is necessary for the business.

(iii) Liquidity: Liquidity of funds should always be kept in mind while preparing the financial plan. It is this fluidity during periods of depression that can perpetuate a concern.

Or

State the three decisions involved in financial management.  3

Ans: The three decisions involved in financial management are given below:

(i) Investment decision

(ii) Financial decision

(iii) Dividend decision

(i) Investment Decisions: The financial manager has to take decisions regarding investment of funds in various business activities. Fund is Investment should be made in fixed assets like machines and equipment etc. and investment should also be made in current assets like raw materials, stock of finished goods etc.

(ii) Financial Decisions: The finance manager must decide when, where and how to obtain funds to meet the needs of the company. The choice of sources of finance should be based on a comparison of the merits and demerits of the available sources of finance.

(iii) Dividend Decisions: Such decisions refer to the dividend policy of the company. The financial manager has to decide whether the company should distribute or retain all its profits or distribute a portion and retain the balance.


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